When I try the same on battery power nothing happens at all and I don’t even get the surface logo. When I press the power button the surface logo appears but the power quickly cuts out. Now I cannot even boot up windows at all. I performed a soft re-set ect and the same problem kept happening (every time I tried to open an application it cut out) When I hovered over the power icon it said “plugged in not charging”.
I kept rebooting it and windows was opening up but I noticed that the clock was around 3 hours out (and was set to roughly the time the surface would have gone to sleep). When I woke the surface up (around 3 hours later) it shut down suddenly every time I tried to perform an operation (such as opening a word document). I am pretty certain I did this using battery power and then just left the surface to go to sleep (without plugging it in again). Here is the history of what happened……….Ī few days ago I used my surface pro to copy a few photos onto the desktop from my iPhone. I have a problem when I try to boot my surface pro 4 and it only gets as far as the surface logo and then cuts out a second later.
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